OVERVIEW

Here are a few common issues we’ve seen pop up and how you can fix them and get back to working on your beautiful Showit 5 site ASAP!

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MY SITE ISN’T UPDATING ONLINE WHEN I PUBLISH

There are two common reasons why a site might not be showing changes online:

  1. You need to rebuild your theme inside of your WordPress Admin. Check out this doc for steps on how to do that!
  2. If you have published correctly and changes are still not showing, try clearing your WordPress and/or browser cache to force the changes.

 

MY SITE IS DOWN

If your site is down, contact the Showit Emergency Help Line by emailing emergency@showit.co and a Support PRO will help you get things fixed up!

 

Learn more about Showit 5

Get Help for Showit Desktop

Showit 5 is a completely reinvented drag-and-drop web design app for the modern world. If you need help with Showit Desktop, check out the Showit Desktop support page.