Here are a few common issues we’ve seen pop up and how you can fix them and get back to working on your beautiful Showit 5 site ASAP!
MY SITE ISN’T UPDATING ONLINE WHEN I PUBLISH
There are two common reasons why a site might not be showing changes online:
- You need to rebuild your theme inside of your WordPress Admin. Check out this doc for steps on how to do that!
- If you have published correctly and changes are still not showing, try clearing your WordPress and/or browser cache to force the changes.
MY SITE IS DOWN
If your site is down, contact the Showit Emergency Help Line by emailing firstname.lastname@example.org and a Support PRO will help you get things fixed up!